Service excellence is the key to MD Logistics becoming one of the fastest growing logistics providers in the Indianapolis transportation cluster. MDL serves a variety of industries from routine freight management to highly specialized life-saving medicines. Our success is based on our belief that successfully growing the business depends on consistently meeting the service requirements of our customers.

Over the years, MDL has developed a simple, yet elegant formula for achieving service excellence, based on five actions that lead to delighted customers. Whether we are delivering freight or life-saving medicines, our mission is to deliver the Right material, in the Right condition, to the Right place, at the Right time, and Right price Every time. Our associates have this mission so ingrained in their thinking, we refer to it on a daily basis as “the 5Rs and an E.” The formula is simple in concept, but not so simple in execution. However, successful execution is what distinguishes MDL.

MDL's Quality System is designed to assure compliance with:

• The National Association of Boards of Pharmacy Verified-Accredited Wholesale Distributors guidelines
• Customs-Trade Partnership Against Terrorism (C-TPAT)
• 21 CFR Part 11, Electronic Records, Electronic Signatures
• 21 CFR 205, State Licensing of Wholesale Prescription Drug Distributors
• 21 CFR 210, cGMP for Manufacturing, Processing, Packing, or Holding of Drugs
• 21 CFR 211, cGMP for Finished Pharmaceuticals
• FDA Guidance for Industry Q7A ICH Good Manufacturing Practice Guidance for Active Pharmaceutical Ingredients (APIs)