Supply Chain Solutions

Provider of unique, customizable supply chain solutions

At MD Logistics, we pride ourselves in providing the highest quality, most flexible supply chain solutions for our customers. We continually strive to keep our customers’ operations lean, while increasing their bottom line through supply chain management. Our menu of services is a direct result of listening to our customers’ needs and deploying turnkey supply chain solutions for the life sciences and consumer goods industries. We respond decisively and promptly to our customers’ complex challenges and work with them through the entire process. MD Logistics is able to cater directly to the specific requirements of each challenge, to become the unique 3PL partner our clients are looking for.

Our Service Offerings

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Call Center Services

As part of our service offerings, MD Logistics customers are able to utilize a dedicated or shared call center. We tailor their call center experience to their specific needs, offering email, phone and fax support for order entry and customer service.

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Customer Web-portal

MD Net is a web-based customer visibility portal developed internally that is integrated with our JDA/RedPrairie WMS. Customers are provided with a secure login that enables them to filter and view their receipts, inventory, and orders in real time. Shipment tracking information is also available on demand via MD Net. All reports are exportable for additional customized reporting.

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Foreign Trade Zone Services

We offer comprehensive foreign trade zone services allowing customers to defer duty and taxes, while their products are still moving through the supply chain. Goods may be transferred, duty free, between FTZ’s or even across the borders into Canada and Mexico. Additional benefits to utilizing FTZ services are; improved cash flow, risk mitigation, DC level staging of new product launches and immediate secured movement of in-bond shipments.

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Freight Management

From start to finish, our team is able to work as an extension of our customers’ distribution and fulfillment team, matching the right transportation services to the specific needs of each shipment. Our Freight management services include, but are not limited to; managing undeliverable shipments, shipment visibility via MD Net, customer claims management and carrier invoice auditing. Learn more about Freight Forwarding Services.

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Packaging Services

MD Logistics Packaging Services provides customers with secondary packaging solutions. We are able to tailor our packaging service offerings to customer specific needs as they relate to branding and personalization, marking and promotions. This includes handwritten notes, point-of-purchase display builds, kitting and creating product bundles. Learn more about Life Sciences & Pharmaceutical packaging or Retail & Consumer Goods packaging.

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Project Management

MD Logistics employs a comprehensive project management methodology. Our project team includes executive sponsorship, operations management, distribution engineering, information technology and procurement. Partnering with our customers, we work to develop and manage a transparent project plan. Together, we meet regularly, based on a timeline, to evaluate and measure dates ensuring on- time delivery of the agreed upon supply chain solutions.

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Systems Integration

Through business process integration, network visibility, WMS and TMS, we have the power and flexibility to meet the needs of our customers. As a 3PL provider, our experience and capability to support all industry standard messaging codes enables our IT department to seamlessly integrate our WMS with any customers’ ERP application.

Download the MD Logistics 3PL Brochure

If you are looking for a third party logistics partner, please tell us a little about your needs.