
Consumers have set a high customer service bar, that all brands might not be able to deliver to. The customer might not always be right, but experts say there’s a price to pay when brands don’t take care of them. Read the full article…
Consumers have set a high customer service bar, that all brands might not be able to deliver to. The customer might not always be right, but experts say there’s a price to pay when brands don’t take care of them. Read the full article…
As tech continues to progress into 2020, we expect that customers’ tendencies will as well. Forbes presents customer experience predictions. Read the full article…
People love working with companies they feel like they have a real relationship with. Good customer service starts with your company’s culture. Here’s how you can build a remarkable one. Read the full article…