The ongoing Covid-19 pandemic has upended supply chains around the globe, forcing companies to rethink the way they manage production, inventories, and virtually every other… Read more »
The spread of the pandemic dramatically changed the way shoppers purchase goods, shifting to shop via ecommerce more that ever before. In response, here’s how last mile delivery has had to evolve. Read the full article…
The customer experience (CX) landscape has changed dramatically over the last year as pandemic-induced lockdowns and social distancing pushed many consumers to try new technologies and experiences, such as click and collect, proximity payments, and augmented reality (AR). Read the full article…
While there are many different things that could disrupt the flow of the supply chain, the world witnessed first hand, the impact the COVID-19 pandemic had on the global supply chain. The pandemic also altered access to an available labor pool for the 3PL provider. The ability to flex labor across all areas of the business, have helped to alleviate the shortage and maintain the level of service our customers have come to expect from us. Read the full article…
Increasing demand for next-day and same-day delivery is forcing companies to adopt new strategies and restructure traditional methods to compete with the rapidly changing landscape. One solutions is intelligent fulfillment. Read the full article…
Customer experience is gaining as a competitive differentiator well before the pandemic. Now, there’s a new definition to what a great customer experience is. Here’s how to set your brand apart. Read the full article…
The omnichannel age is here. Store pickup of online orders grew by triple digits amid the pandemic. Retailers are now scrambling to become more efficient sellers across channels. Read the full article…
As online shopping continues to be on the rise, agility and visibility are the secret to both surviving and thriving in the retail industry, today. Read the full article…
Consumers have set a high customer service bar, that all brands might not be able to deliver to. The customer might not always be right, but experts say there’s a price to pay when brands don’t take care of them. Read the full article…
The advent of the global economy transformed the way we purchase goods. The COVID-19 pandemic forever altered the way in which supply chains operate. Now, a year later, logistics professionals around the world are making changes to their business plans, re-engineering their global supply chain to ensure future interruptions won’t result in stock-outs of critical product. Read the full article…
