Consumers today judge businesses on many things beyond product performance. Unboxing, for example, is now part of a consumer’s everyday experience. That means daily opportunities for your brand to make a positive impression. Read the full article…
In recent years, the rise in e-Commerce sales has led to an increase in the amount of items returned. A 2015 study conducted by the National Retail Federation, revealed that on average 8% of goods purchased were returned, adding up to nearly $260 billion dollars1 in product. This increase in returns created a challenging situation for retailers and an opportunity for their 3PL providers. This white paper will explore the impact of e-Commerce on reverse logistics, highlighting the customer driven process at the distribution center level. Read the full article…
More and more people are turning to their smartphones to jump start their day. Because of this, mobile apps should be an integral part of your omnichannel strategy. Read the full article…
