Tag: retail

Black Friday from a 3PL

e-Commerce fulfillment in a state of the art retail facility.

Most of us know what Black Friday looks like from the perspective of a consumer; sales and jaw dropping deals, crowded stores and extended shopping hours. Perhaps the lesser known Black Friday perspective is that of the Third Party Logistics (3PL) provider. For the provider and their team on the warehouse floor, it requires weeks, if not months, of preparation prior to the shopping holiday and countless hours of work afterwards to ensure orders are shipped correctly to both the consumer and the retailer. As e-commerce continues to grow in popularity, 3PL providers must amend their e-commerce fulfillment practices to the ever changing environment. Read the full article…

Reducing the High Cost of Returns in the Omnichannel

Omnichannel returns

According to Forrester Research, the adoption of e-commerce solutions is accelerating, driven by the advantages offered by omnichannel strategies. However, omnichannel solutions are still plagued by supply chain inefficiencies that can reduce value and hamper productivity. Take, for example, the returns management process, where defined methodologies for handling customer returns have become high-touch processes that can introduce delays, inefficiencies and mistakes — all of which can impact the bottom line while also affecting the relationship with the customer. Read the full article…

How Your Product’s Packaging Speaks to Millennials

unboxing experience

With constant technological influences, millennials have close to infinite resources within their grasp. Instant access to information, images, video and media means they can find almost everything online, especially when it comes to shopping with the average millennial spending an hour shopping online per day. What does this mean for your company’s product packaging? Does this mean your product’s packaging is no longer an important consideration increasing your product’s value? Read the full article…