Holiday shopping has begun. For retailers, that means increased demand, extremely high customer expectations, and limited time for execution and fulfillment. Read the full article…
Black Friday from a 3PL
Most of us know what Black Friday looks like from the perspective of a consumer; sales and jaw dropping deals, crowded stores and extended shopping hours. Perhaps the lesser known Black Friday perspective is that of the Third Party Logistics (3PL) provider. For the provider and their team on the warehouse floor, it requires weeks, if not months, of preparation prior to the shopping holiday and countless hours of work afterwards to ensure orders are shipped correctly to both the consumer and the retailer. As e-commerce continues to grow in popularity, 3PL providers must amend their e-commerce fulfillment practices to the ever changing environment. Read the full article…
Reducing the High Cost of Returns in the Omnichannel
According to Forrester Research, the adoption of e-commerce solutions is accelerating, driven by the advantages offered by omnichannel strategies. However, omnichannel solutions are still plagued by supply chain inefficiencies that can reduce value and hamper productivity. Take, for example, the returns management process, where defined methodologies for handling customer returns have become high-touch processes that can introduce delays, inefficiencies and mistakes — all of which can impact the bottom line while also affecting the relationship with the customer. Read the full article…
10 Retail Predictions For 2018 That Should Be On Your Radar
Imagine the 21st century is a consumer. She’s approaching her 18th year, she’s got the world at her fingertips and she wants it to fall into her hands. This includes purchasing. Yet she couldn’t tell you where of how she will shop tomorrow, or even in the next hour. And that will largely shape the world of retail in 2018. Read the full article…
Don’t Wait Until It’s Too Late to Get Your Supply Chain Ready for the Holidays
As the holiday season quickly approaches, it is a good time to prepare. Unfortunately, with an ever-increasing amount of data, an increasingly complex and varied competitive landscape and demanding customers, the question is often: Where to begin? Read the full article…
4 Types of Holiday Shoppers Marketers Need to Reach
Holiday shoppers come in all shapes and sizes: Some shop exclusively online and others buy exclusively in stores – some shop early, some late and some all the time. According to data analytics firm Cardlytics, there are four clearly-defined holiday shoppers: Read the full article…