Tag: Supply Chain

White Paper: Returns in the Retail Supply Chain with a Specific Focus on e-Commerce

retail supply chain.

In recent years, the rise in e-Commerce sales has led to an increase in the amount of items returned. A 2015 study conducted by the National Retail Federation, revealed that on average 8% of goods purchased were returned, adding up to nearly $260 billion dollars1 in product. This increase in returns created a challenging situation for retailers and an opportunity for their 3PL providers. This white paper will explore the impact of e-Commerce on reverse logistics, highlighting the customer driven process at the distribution center level. Read the full article…

Creating a Culture of Safety in the Warehouse

forklift safety

Thanks to advancements in forklift-based technologies, such as fleet and operator management systems, instances of workplace accidents may start to decline because of the availability of critical information that affords the opportunity to create and maintain a culture that champions safety. Read the full article…

The 3 Key Principles of a Seamless Supply Chain

supply-chain

Businesses today are seeing their traditional supply chain practices disrupted by the Internet of Things (IoT), 3D printing, implantable technology, connected homes, automated workforces, smart decision support systems, robotics and more. And in today’s tech-savvy, Uberized and Amazon-impacted world, consumers are increasingly demanding a personalized, consistent and seamless experience across retail, online and mobile, requiring companies to rethink their supply chains. Read the full article…

Macy’s Focuses on OmniChannel Customer Engagement

One of the things Gennette plans to do is make Macy’s a “significantly different retailer” in the future in the way the company operates and its approach to the marketplace. “Customer shopping preferences and patterns are evolving rapidly,” Jim Sluzewski, Senior VP of Corporate Communications & External Affairs, told Loyalty360. “Today, we are doing more work than ever on data analytics to understand this evolution and ensure we are well positioned to serve customer needs in both the short- and long-term. Read the full article…

Innovations and Adaptations in the Cold Chain

Cold Chain Packaging

The rise of targeted therapies and the globalization of specialty pharmaceutical commercialization present a host of opportunities for manufacturers. The foundational premise is clear: More commercial and clinical trial drugs are being shipped to more patients in more countries than ever before. Healthcare is becoming more innovative and more accessible at the same time. Read the full article…