MD Logistics Freight Forwarding Partner, SEKO Logistics, Maintains Customer Support During Hurricane Sandy


Customer Advisory: Cargo operations affected as Hurricane Sandy approaches Northeast United States.

SEKO Logistics Maintains 24-Hour Customer Service Center In Illinois During Storm

Hurricane Sandy is expected to make landfall in New Jersey sometime late Monday evening or early Tuesday morning. The hurricane is merging with another weather system coming from the west, creating an area of impact much larger than is typical of a tropical storm. As a result, numerous transportation hubs have closed in anticipation of the storm. States of emergency have been declared in New York, New Jersey, Connecticut, Massachusetts, Maryland, Pennsylvania, District of Columbia.

SEKO Logistics will remain open throughout the storm, but as power outages may affect local operations in the Northeast US, SEKO will maintain its U.S. 24 hour customer service center as a backup location located at its corporate office in Illinois. Customers can also login to MySEKO or track your freight on our website.

SEKO will provide updates as conditions in the region change.

Air Freight – Over 5,000 Flights Cancelled from Washington to Boston – Most affected is Philadelphia Airport (PHL)

• New York/Newark (JFK, EWR, LGA) – Open, But Most Flights Cancelled Monday – The Port Authority of New York and New Jersey expects to keep the airports open throughout the storm, but all airlines have cancelled flights through Monday. Virgin Atlantic plans to continue cargo operations in and out of JFK and EWR through Monday morning.

Philadelphia (PHL) – Open, But All Flights Cancelled – Philadelphia International Airport will be mostly closed on Monday, with all flights cancelled.

Baltimore/Washington (BWI, IAD, DCA) – Open, But Very Limited Flights – Very limited cargo operations to continue through Monday morning. 95% of flights are cancelled at DCA.

Norfolk (ORF) – Open, With Some Cancellations

• Other airports affected with cancellations include Hartford (BDL), Providence (PVD), Boston (BOS), Albany (ALB), Rochester (ROC), Syracuse (SYR), Buffalo (BUF), Pittsburgh (PIT), Cleveland (CLE) and Raleigh-Durham (RDU).
Ocean Freight – The storm surge is expected to affect low-lying areas, including some port terminals.

Port of New York/New Jersey – Closed – Consisting of Port Newark Container Terminal, Port Elizabeth Marine Terminal, Port Jersey Marine Terminal, Howland Hook Marine Terminal on Staten Island and the Brooklyn-Port Authority Marine Terminal. All are considered closed until further notice.

Port of Baltimore – Closed

Port of Norfolk – Closed
Roads – SEKO Logistics provides home delivery services throughout the United States, and many scheduled deliveries may have to be postponed and rescheduled throughout the Northeast United States. Roads and bridges may be closed or inaccessible starting Monday.

SEKO Logistics Offices

As widespread power outages are expected throughout the region, SEKO Logistics will maintain its 24-hour customer service center in Illinois as a backup facility. All calls from closed offices will be forwarded to the customer service center.

24-Hour Customer Service: +1 630 919-4993
24-Hour Customer Service US Toll Free: (800) 323-1235
US Home Delivery Hotline: (866) 268-5263

Locations Most Affected:
SEKO Newark – SEKO Philadelphia – SEKO New York – SEKO Baltimore – SEKO Norfolk
SEKO Hartford – SEKO Providence – SEKO Boston – SEKO Albany – SEKO Syracuse
SEKO Medtec – SEKO Pittsburgh – SEKO Cleveland – SEKO Buffalo – SEKO Rochester

As the storm approaches and conditions change, SEKO Logistics will provide updates over the course of the next few days.